***Note***
1. Less than 3 broken lights (total 208 lights) will not influence the effect of this light therapy. It still works well when there are three or less lights off.
2. Please make sure your skin is cool and dry when using the device.
3. Do not strike or step on the lights system for it may damage the lights.
4. Not intended use on face therapy.
5. Keep away from water and fire.
6. Use it 2-3 times a day, each time 20-40 minutes.
Specifific Warranty Policy:
✓ 1-Year defects liability period
✓ 60 days return and replacement warranty
✓ 18-month free replacement for charger, controller and connectors. (if they are broken).
✓ Return postage beared by customers
✓The-less-than-three-light-broke-situation will not covered in the warranty policy because it doesn’t affectusage affect.
✓ keep the original outer package for successful return.
FAQ
Q1: What should therapy feel like?
A1: You should feel mild warm-up and relax.
Q2: How often should I use the pad?
A2: You may apply it for 1-3 times per day, 20 minutes each time. Take a rest and drink some water to relax yourself before next following use.
Q3: Does it has both red and infrared lights?
A3: Yes. 104pcs near infrared lights + 104pcs red lights, total 208pcs.
Q4: What is the dimension of the system?
A4: 6.3in(upper), 11.4in(bottom), 15.7in(hight), around 139.5sq.in
Q5: How long is the connector strips?
A5: Total 15 ft (4.56 meters).
Q6: Does it need to be plugged into the socket?
A6: Yes. We also have another model that is directly connected to the DGYAO power bank and can be used anywhere. ( but pls note it is needed to pay extra for that).
Q7: How long will it take to experience relief?
A7: We recommend wearing it for 2-3 therapy sessions per day for the first month. Please be patient because it may take several weeks to experience optimal relief.
Q8: Can I use this with pain medications?
A8: Talk to your doctor about your pain medication use in conjunction with our wrap.
Q9: Are there side effects?
A9: Don’t worry about it, but please notice you may will have skin irritation if you’re allergic to the fibers.
Q10: Can people with heart disease or heart pacemaker use it?
A10: We recommends that you consult your primary care provider or physician when introducing Light Therapy. The LED’s would be targeting the head region of your body and not in the area of the pacemaker.
• Contact your Doctor if you have any medical questions regarding use of this device. Contact your Doctor prior to using- taking any light sensitive medications or medical questions.
• Light Sensitivity Test – the User Guide also recommends testing yourself for light sensitivity prior to initial treatment.
Q11: What situations should I not use the therapy?
A11: When you suffer high fever, tumour, open tuberculosis, heart disease, acute soft tissue injury.
Q12: Can multiple people share the device?
A12: Yes. The device can be used by different people and your pets too if you like.
Q13: What’s the wavelength of the lights?
A13: 660nm in red lights and 880nm in infrared lights.
Q14: At what voltage can this device be used?
A14: The device can be used within AC 110-240V , or DGYAO DC 12V Portable Battery.
Q15: Can I put the device into water for washing?
A15: No.
Rachael H. (store manager) –
I am pleased with this product; I do have other pads from this company. I didn’t give it a 5 because I’ve not used it enough yet- but I am happy I purchased it. I would recommend to anyone.
Melissa (store manager) –
It is very convenient.I love it.
Deanna (store manager) –
It’s heat really helps decrease pain anywhere on my body. Usually I’ll just lay it on the bed and lay on it.
McFadden (store manager) –
It heats up nicely and feels good on my leg. I have just started using it but so far it’s working great.
Kari Millican (store manager) –
My husband gets gout really bad in his calf. I bought this to help with red light laser therapy. Opened it up,connected everything and only of the lights work! I’m not satisfied.
Roseanna Irvine (store manager) –
This is my 2nd one…first one lasted 2 years. My arms are getting a better blood supply from warmth of red lite. My arms do not buckle when I use it.
Nwobodo (store manager) –
Not sure this product does anything. I have used it consistently.
Jennifer McGill (store manager) –
Has helped me so much with PsA pain. Literally, a Godsend. Very worth the money.
Erin S (store manager) –
Extremely high quality construction, beautifully designed , easy to operate, great packaging!
Tina G. (store manager) –
The item might be good on other people but for some reason it just doesn’t fit around my leg properly
Ashley Ferguson (store manager) –
Using for arm and calf pain. So far so good!
Elaine (store manager) –
It really does work! You can see the difference in the appearance of your face wrinkles within a few days.