Q1: What should therapy feel like?
A1: You will feel mild warm-up on your body and muscle relax.
Q2: How often should I use the pad?
A2: You may apply it for 1-3 times per day, 20 minutes each time. Take a rest and drink some water to relax yourself before next following use.
Q3: Does it has both red and infrared lights?
A3: Yes. 484 near infrared light + 484 red light.
Q4: How many lights are there on the pad?
A4: 968 lights.
Q5: What is the demension of the system?
A5: 23.6”×44” Therapy area.(4 pieces 23.6”x11” Pad)
Q6: How long is the connector strips?
A6: Total 15 ft (4.56 meters).
Q7: Does it need to be plugged into the socket?
A7: Yes.
Q8: How long will it take to experience relief?
A8: We recommend wearing it for 2-3 therapy sessions per day for the first month. Please be patient because it may take several weeks to experience optimal relief.
Q9: Can I use this with pain medications?
A9: Talk to your doctor about your pain medication use in conjunction with our wrap.
Q10: Are there side effects?
A10: No. You may experience the skin irratation if you’re allergic to the fibers.
Q11: Can people with heart disease or heart pacemaker use it?
A11: NO.
Q12: What situations should I not use the therapy?
A12: When you suffer high fever, tumour, open tuberculosis, heart disease, acute soft tissue injury.
Q13: Can multiple people share the device?
A13: Yes. The device can be used by different people and your pets too if you like.
Q14: What’s the wavelenth of the lights?
A14: 660nm in red lights and 880nm in infrared lights.
Q15: At what voltage can this device be used?
A15: The device can be used in AC 110-240V or DC 12V
Q16: Can I put the device into water for washing?
A16: No.
Q17: Can I use a device in bed?
A17: No, this device needs to be placed on a flat and solid surface (such as a floor) to use.
Q18: Can I use 5 pads?
A18: Yes, you can combine 1-4 pads at will (For example, 2 pads, 3 pads. if you need to use 5 pieces of pads at the same time, you need to purchase an additional one).
Paul (store manager) –
Better than taking medcine.